BetPanda Terms and Conditions

Welcome to BetPanda. These Terms and Conditions govern your access to and use of our platform, services, games, and promotions available at betpanda.io. By registering an account or using any part of our BetPanda casino online, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not agree, please refrain from using our services.

1. About Us

At BetPanda, we are operated by Star Bright Media S.R.L., a company incorporated in Costa Rica with Corporate ID 3-102-880000, registered at San Pedro, Barrio Dent, Edificio Ofident, Oficina No. 3, Costa Rica. Our services are authorised under the laws of Costa Rica. As a BetPanda crypto casino, we operate exclusively in the digital asset space, and all transactions on our platform are conducted in cryptocurrency. You may contact our support team at support@betpanda.io or via live chat, available 24/7.

2. Eligibility and Account Registration

Our BetPanda platform welcomes players from eligible jurisdictions worldwide. However, you must meet the following requirements to use our services:

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You must not be a resident of any restricted country, including but not limited to the United States, Australia, Cuba, Iran, North Korea, Syria, Venezuela, Cyprus, Costa Rica, or any territory listed under US, EU, Russian, or other internationally recognised sanction regimes.
You must provide a valid email address to complete the BetPanda login registration process.
You may only hold one account on our platform. Duplicate accounts will be closed and associated funds may be forfeited.
You must not be acting on behalf of another person or entity when registering or playing.

We reserve the right to request identity verification or conduct security checks at any time. While our BetPanda casino operates on a no-KYC-by-default basis, we may require documentation to protect the integrity of our platform and comply with applicable regulations.

3. Deposits and Withdrawals

3.1 Deposits

At BetPanda, we accept cryptocurrency only. We support BTC, ETH, LTC, BNB, USDT, XRP, TRX, SHIB, SOL, and additional digital assets. There is no fiat currency accepted directly; however, you may purchase crypto via our card on-ramp facility. The minimum deposit amount is €10 or its equivalent in cryptocurrency. Each deposit must be wagered at least once (1x) before a withdrawal request can be submitted.

3.2 Withdrawals

Our BetPanda withdrawal time is among the fastest in the industry. Withdrawals via BTC Lightning Network are processed instantly. Standard crypto withdrawals are also processed rapidly, though additional security checks may occasionally apply. The minimum withdrawal amount is €10, and withdrawals must be made in the same cryptocurrency used for the deposit.

Our standard BetPanda withdrawal limits are as follows:

€5,000 per 24-hour period
€15,000 per week
€45,000 per calendar month
Maximum win per 24 hours: 3,000,000 µBTC (approximately 3 BTC)
Maximum win per single betting round: 10,000,000 µBTC (approximately 10 BTC)

Players wishing to increase these limits may contact our support team with a request. We review such requests on a case-by-case basis.

4. Bonuses and Promotions

4.1 Welcome Bonus

Our BetPanda welcome bonus is a bounty-style offer providing a 100% match on your first deposit, up to 1 BTC or its crypto equivalent. To qualify for this BetPanda bonus, the minimum deposit is €10. The bonus carries a 40x wagering requirement applied to the deposit amount. The maximum bet counted per round while wagering is €50. You have 7 days to complete the wagering requirement, and funds are released as withdrawable cash upon completion.

Wagering contributions for the BetPanda bonuses are as follows:

Slots: 100% contribution
Live casino games: 20% contribution
Provably fair games, jackpot slots, sportsbook, baccarat, and poker: 0% contribution

Certain slots are excluded from wagering contribution, including Scrooge, Devil's Delight, Aliens, and Wish Master. We reserve the right to modify the list of excluded games at any time.

4.2 Ongoing Promotions

Here at BetPanda, we provide a robust suite of ongoing promotions beyond the welcome offer:

Weekly Cashback: 10% of net losses, paid every Wednesday
Live Casino Cashback: An additional 5% on Evolution games (up to 15% combined per week); this forms part of our BetPanda casino cashback system
Daily Rakeback: Up to 10%, scaling with VIP tier
Thursday Reload: 20% bonus; 25% bonus on the 25th and 1st of each month
Weekly Free Bet: Credited every Monday
Weekly Raffle: 20 winners of €500 each
Combo Boost: Up to 40% on sportsbook accumulators
Weekly cashback cap: €20,000

All BetPanda promo codes and bonus codes, when available, must be entered at the time of deposit. We do not retroactively apply promotional codes. Any BetPanda promo code or BetPanda bonus code found on third-party sites is subject to our verification before activation.

5. VIP Loyalty Programme

Our VIP Club rewards loyal players across five XP-based tiers: Bronze (0–10,000 XP), Silver (10,000–100,000 XP), Gold (100,000–1,000,000 XP), Platinum (1,000,000–10,000,000 XP), and Diamond (10,000,000+ XP). XP is earned at the following rates per €1 wagered:

Slots and Sportsbook: 10 XP per €1
Select slower-XP slots: 5 XP per €1
Live Casino and Table Games: 2 XP per €1
Excluded game types: 0 XP

Higher tiers unlock greater perks, including daily rakeback up to 10%, dedicated account managers, personalised offers, bespoke experiences, and increased withdrawal limits.

6. Prohibited Activities

We take the integrity of our BetPanda casino seriously. The following activities are strictly prohibited and may result in account suspension or permanent closure:

Registering more than one account
Providing false or misleading information during registration
Using software, bots, or automated systems to manipulate outcomes
Engaging in collusion, match-fixing, or any form of fraud
Exploiting bonuses or promotions in bad faith, including through arbitrage betting
Accessing our platform from a restricted jurisdiction
Attempting to launder funds or finance any illegal activity through our platform

7. Responsible Gaming

At BetPanda, we are committed to promoting safe and responsible gambling. We provide tools and resources to help you manage your gaming activity. If you feel your gambling is becoming a problem, please contact our support team to discuss options including deposit limits, session controls, and self-exclusion. We encourage all players to gamble responsibly and within their means.

8. Intellectual Property

All content on our BetPanda platform — including logos, software, text, graphics, and game content — is the property of Star Bright Media S.R.L. or our licensed providers. You may not reproduce, distribute, or use any of our content without prior written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure our platform is available at all times, we do not guarantee uninterrupted or error-free service. We are not liable for any loss of profits, data, or other indirect damages arising from your use of our services, to the fullest extent permitted by applicable law.

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will notify users of material changes through our website or via email. Continued use of our BetPanda casino online following any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Costa Rica. Any disputes arising in connection with your use of our BetPanda casino license jurisdiction shall be subject to the exclusive jurisdiction of the courts of Costa Rica.

12. Contact Us

If you have any questions about these Terms and Conditions or our services, please reach out to us. Our team is available 24/7 via live chat on our website or by email at support@betpanda.io. You may also join our Telegram community for updates and assistance from our BetPanda team.

Content updated: July 13, 2026